Reference

MBET338 Terms & Conditions

MBET338 Terms & Conditions explain how your account, local wallet activity and access to titles such as Auto Roulette and Mobile Legends are handled.

Account accessWallet conditionsPolicy changesSupport route
MBET338 MBET338 Terms & Conditions
CLAUSE HELP DESK

Get Help With Account Rule Questions

A clear contact path matters when a Terms & Conditions clause affects your account or wallet status.

Account access If phone verification or login blocks access, send the account identifier through support chat. We use the account record to explain which Terms & Conditions step remains incomplete before access can continue.
Wallet status For DANA, OVO, GoPay, QRIS or bank transfer questions, include the payment reference and displayed status. We can check whether the issue concerns a policy requirement, verification step or payment instruction.
Policy requests To ask about a clause, correction or account closure, state your request clearly through support chat. We may ask for account details before discussing personal records or applying an account-level change.
RECORDS AND CONTROL

Protect Your Account And Records

The Terms & Conditions work alongside account controls that help us handle requests consistently. We keep the details needed to verify account activity, respond to policy questions and meet applicable legal requests…

Data handling

We use account and transaction details to process access, verify payment status and answer policy requests. When you contact support about DANA or QRIS, the relevant record helps us avoid giving conflicting instructions.

Cookies

Cookies and similar settings may keep your session active or remember consent choices. Your browser controls can remove them, but clearing session data may require you to complete login and phone verification again.

Account security

Keep your password, phone and verification details private. If you suspect another person accessed the account, contact support chat promptly so we can apply the account-security steps set out in the Terms & Conditions.

Record retention

We retain account, payment and support records for the period needed for operations, dispute handling and applicable legal duties. A closure request does not necessarily remove records that must be retained.

Correction requests

If your name, phone number or another account detail is wrong, contact support chat with the requested correction. We may ask for verification before changing information connected with wallet or account access.

Policy contact

Questions about interpretation, access restrictions or a proposed terms change belong in the account support route. Quote the relevant wording and your account reference so we can respond to the right issue.

Find Answers Before Opening Your Account

These Terms & Conditions answers cover the account decisions Indonesian customers usually check before proceeding. They explain where to find the current wording, how payment and device rules connect to your account, and how to request help when a clause does not match what you see.

You can read the current Terms & Conditions on this page before opening an account. We recommend checking the wording again after a policy notice, especially before phone verification or a DANA, OVO, GoPay or QRIS transaction.

They apply to accounts opened for supported Indonesian access, but availability depends on local law. Regional, device or connection differences may affect access, so contact support chat if your account displays a location-based restriction.

You must submit accurate details and complete the phone verification requested for your account. The Terms & Conditions allow us to pause access when identity details conflict, verification is incomplete or another person operates the account.

Payment instructions may require the wallet or account name to match your verified details. Do not use another person’s DANA, OVO, GoPay or QRIS details without checking support, because a mismatch can delay status confirmation.

The same account rules apply when you move from a mobile browser to desktop. Clearing cookies may end your session, requiring login and phone verification again; access remains subject to the written policy and local law.

Use support chat and identify the record you want corrected, such as your phone number or name. We may request verification before making a change, particularly when the record connects to wallet status or account access.

We may update the written terms when operational or legal requirements change. We will present the current wording on this page or through an account notice; read the update before continuing where local law permits.